1. Introduction

Young&Heever (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of personal information:

– Personal Identification Information: Name, email address, phone number, and mailing address.

– Business Information: Company name, job title, and industry.

– Technical Data: IP address, browser type, operating system, and referring website addresses.

– Usage Data: Information on how you use our website and services.

3. How We Collect Information

We collect personal information through:

– Direct Interactions: When you fill out forms on our website, contact us via email or phone, or engage our services.

– Automated Technologies: Through cookies and similar tracking technologies when you interact with our website.

4. Use of Personal Information

We use your personal information to:

– Provide Services: Deliver website design, social media management, and paid advertising services.

– Communication: Respond to inquiries, provide customer support, and send service-related updates.

– Marketing: Send promotional materials and newsletters, with your consent.

– Improvement: Enhance our website, services, and user experience.

– Legal Compliance: Comply with legal obligations and protect our legal rights.

5. Disclosure of Personal Information

We may disclose your personal information to:

– Service Providers: Third-party vendors who assist in delivering our services.

– Legal Authorities: When required by law or to protect our rights.

– Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. International Data Transfers

As we operate in both Australia and South Africa, your information may be transferred and stored across these jurisdictions. We ensure that such transfers comply with applicable data protection laws.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

You have the right to:

– Access: Request a copy of the personal information we hold about you.

– Correction: Request correction of any inaccurate or incomplete information.

– Withdrawal of Consent: Withdraw consent to processing your personal information, where applicable.

9. Cookies

Our website uses cookies to enhance user experience and analyse website performance. You can control cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

– Email: marketing@youngheever.com

– Phone: +61 43 179 2960 (Australia) or +27 82 304 2288 (South Africa)